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• Microsoft Windows XP/2003
• MS Word 2003 including Advanced Features
• MS Outlook 2003
• File and Folder Management
• Internet Familiarity, Usage and E-mail
• Understanding Wide A re a Net w or k ,Wireless LAN
and connecting LAN to WAN
• Information on Intern et ex pl o re r usage and various
opt ion s / set tings available
• Overview & usage of PDF
• Introduction about MS Office 2003 Indic
• Introduction about Desktop, Mouse, Keyboard, etc.
• How to start Word? Methods of starting Word 2003
• How to change language English to Gujarati
• Introduction about the Gujarati keyboards
• Introduction about the Gujarati IME.
• Difference between Remington and Transliteration Keyboard
• How to operate the Keyboard.
• What is Transliteration Keyboard?
• How to type different Characters and Words from transliteration
Keyboard.
• How to use IME help?
• How to use spelling grammars check in Gujarati?
• What is Smart Tag? What is Thesaurus?
• How to change the Menu from English to Gujarati?
• Convert the ASCII font to Unicode from TBIL Converter
• Understanding Storage devices
• How to use a DVD/CD ROM and floppy
• Burning a DVD/CD
• Taking data on and from a flash drive, pen drive
• Using data and resources from a Local Area Network
• Using FTP for uploading and downloading of Data from
the Internet
• Information on scanner and scanner software usage/configuration
• Installing basic software’s like MS Office,
etc.
• CD Burning software (Nero etc.)
• Installing or adding printers
• Installing or adding Fonts
• Installing sound drivers
• Installing drivers for any new hardware
• Installing new software and removing them using the
control panel
• Understanding patches, upgrades, versions and installing
them
• General Security Concepts
• Covering orientation on the criticality of the password
protection.
• Guidelines on forming new passwords.
• Guidelines on protection of the assigned accounts
• Disk cleanup
• Regular updating of anti virus software
• Scandisk
• Backups in detail including the following.
• Backup through Application
• Record Retention
• Troubleshooting Tools
• Troubleshooting Viruses
• Troubleshooting Fundamentals
• Problems that keep a computer from starting
• Troubleshooting OS
• Problems after a Computer Boots
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